Privacy Policy
Our Privacy Policy
Sybex Labs prioritizes its clients and expects the same. The information collected by Sybex Labs from the Client is only used to provide or improve the services to the Client. We acknowledge the maintenance and confidentiality of the information provided by the Client to Sybex Labs.
It is to be noted, Sybex Labs do not sell, resell, or share the Client’s information with any third party.
The stated privacy policy describes how personal information and details of our clientele are collected and used. It is within our stated policy that we share and describe choices our clients can make about how we can gather and use your information.
COLLECTION OF INFORMATION
The basic information collected by Sybex Labs is:
- Client’s name
- Client’s e-mail
- Client’s e-mail
- Client’s contact number
These are the basic details clients provide us with over the order placement process.
We may also gather and maintain the record of items, which may have interested our clients in the past or present, as well as their online purchases.
USE OF COLLECTED INFORMATION
The gathered data and information is used in various ways and methods. The initial use of the information collected by our clients is to process their orders, confirm their approval, and communicate in case of queries and concerns.
As a client, you may receive updates regarding our services, newsletter, promotion, or any seasonal discounts and offers.
NEWSLETTER OPT-OUT
If you no longer like to receive our newsletter. You are allowed to unsubscribe from our newsletter services anytime by giving us a call or emailing us about the concern.
SOCIAL MEDIA CONCERNS
We use social media integrations on our website. Every time somebody visits our social channels, their I.P. address is stored in our cookie settings. We may also collect information regarding the page you are visiting.
Social media widgets and features are provided by a third party or hosted directly by our specialists. Furthermore, your interactions are fully governed by our privacy policy.
THIRD-PARTY SHARING
Sybex Labs do not sell or share your personal information with any third party. The minimum use of information by any other party is shared under the stated privacy policy.
- Sybex Labs use credit card processing companies for payment methods for our services. These third-party companies do not tend to retain your credit card details for any purpose.
- A live person is also acquired for the live chat support provided by Sybex Labs on our website, who are liable to keep your information only for the purpose of improving customer experience and providing necessary services.
THIRD-PARTY LINKS
Our website include third-party links who may have a different privacy terms and conditions. We encourage all our users to review third-party privacy policy before opting for any service or product from them. The privacy policy of third-party (with links on our website) is not governed by our policy terms.
SAFETY & SECURITY OF COLLECTED INFORMATION
We assure 100% safety to our client’s information and it is also protected by SSL (secure Socket Layer) certification which encrypt our client’s personal data.
We observe commonly accepted industry guidelines to safeguard the individual data submitted to us, both during transmission and when we get it. No medium for transmission over the Web, or method for electronic capacity, is 100% secure, be that as it may. Consequently, while we endeavor to utilize commercially accepted means to safeguard your personal data, we shall not be responsible to ensure its outright security.
In case of any further concerns, contact our support team right away!
ACCOUNT INFORMATION
The users of Sybex Labs with a registered account can update their account information and set it up at any time of the day. The users are advised to sign out of the account once they are done using their personal account.
In case the user wants to unsubscribe, an official email of cancellation in the form of a request shall be sent to the support team requesting the removal of personal information. It shall prevent users from communicating or receiving e-mails about any activities done on our website online.
The user’s information shall only be attained until their registered account is active. You are advised to contact us if you wish to remove your account and want us to remove your personal account information and not use it. We shall retain your data as necessary to fulfill our legal obligations and terms, resolve conflicts or disputes, and impose our agreements.
Cookie Policy
Sybex Labs stores the cookies on the website. These cookies help us to improve our client’s exposure and experience. Cookies functions to collect additional details and information as but not limited to:
- Demographics
- Website content & context
- IP, data, regular visiting details
These aspects are collected and retained to embrace better user experience.
TESTIMONIALS
With our client’s consent, we may post their testimonial on our website along with their name, project name, and experience with us. In case you’d like to remove your testimonial, kindly contact us for the concern.
PRIVACY POLICY CHANGES & AMENDMENTS
Sybex Labs reserves the right to change, amend, modify, revise or update the privacy policy of the company at any time it is required. The changed or updated policy will be shared on this page for privacy concerns. However, no official notification will be sent to any user of the website. We advise all our users to visit our privacy policy regularly in case there is any new concern or update in the privacy policy.
LEGAL DISCLAIMER
Sybex Labs reserves the right to disclose your personal information and data as required by the law. When we believe that disclosure of the data is necessary to protect rights or solve an emergency with a judicial proceeding, court order, or any legal process served on the website of Sybex Labs.
Note: In case of any concerns, you may contact customer support at:
Toll Free: (323) 990-3502
Email:Billing@sybexlabs.com
Sybex Labs is ready to serve your concerns and queries.